Terms of Use

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Expert Training Ltd relationship with you with regard to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Expert Training Ltd’ or ‘us’ or ‘we’ refers to the training business/owner of the website whose registered office is The London Office, 85 Great Portland Street,  London, England, W1W 7LT.

Our Training Centre and training services we provide is located at the following address: No 1 Business Centre, 1 Alvin Street, Gloucester, Gloucestershire, GL1 3EJ.

Our company registration number is 11398032.

The term ‘you’ refers to the user or viewer of our website.

 

 

The use of this website is subject to the following terms of use:

The content of all pages of this website is for your guidance only. It is subject to change without notice.

 

Who we are

We are a business that provides training services to individuals and organisations. Our website address is: https://expert-training.org.

 

What personal data we collect and why we collect it

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

We use Contact Form 7 plugin on our site which sends emails directly to our mailbox. We request your personal details, such as your name, contact number and email address,  for the purpose of answering your enquiry. You can request this information to be removed and we will do so, unless required by law or for business purposes to keep such information on our records (see further sections for more information).

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We do not guarantee the reliability and protection from viruses and spam when you enter third party website or information that they provide you with.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal datawe hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are
obliged to keep for business, administrative, legal, or security purposes.
 
 

Analytics

We use Google analytic services which enable us to monitor and analyse web traffic and can be used to keep track of user behaviour.
 

Who we share your data with

We don’t share your data with other people/sites/organisations, except for business purposes such as to carry out a booking or signpost you to relevant services upon your request. We use only secure booking method systems such as Stripe, Paypal to carry out transactions. We may share your data if obliged by law in line with the Data Protection Act. We share your data for accreditation purposes with our accreditation bodies.

 

We may collect the following information

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • messages and communication you send us either via this site/ post/ emails or telephone etc.
 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by email, phone, post or social media platforms.
  • We may use the information to customise the website according to your interests.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

How we protect your data

Your data is stored and kept safe by the following methods:

  • SSL certificate that is used on our site
  • Password protected directories
  • Locked storage facilities

 

Industry regulatory disclosure requirements

We don’t share your personal data unless required by law.