Frequently Asked Questions

Frequently Asked Questions

Answers to your general questions

Purchases and Refunds

You can book a course via the Open Course Schedule tab or Webinar tab, whichever training type suits you the best. If you require On Site Training at your premises or training at our centre, please refer to the Training Options tab to book these services.

If you would like to cancel your course and receive a refund, please refer to our Terms and Conditions. We provide a refund when you contact us in writing 7 days prior to the course start date.

You can redeem your coupon during the checkout process. Paste your coupon details into a coupon tab and click apply. Your total price then will be adjusted accordingly.

For more information about the use of coupons, please refer to our Terms and Conditions.


We have set cost for On-Site Training at your premises. This option offers all-inclusive price.

You can book any of our standard courses:



£1oo per course/ per 12 candidates


All other counties

£399.99 per course/ per 12 candidates


You can schedule your dates HERE

On Site Training and Individuals

On Site training can consist of one course or a training program incorporating multiple courses. Each course can be delivered in its standard format; mixed-and-matched (combined components from a number of courses and/ or different levels) or tailored by combining selected content/ subjects.

Simply fill in the booking form with your training requirements.

Booking Form

Most of our courses hold capacity of 8 to 12 candidates. However, no matter what size group you need to train, we can develop a mutual solution that would fit your needs and requirements.

The only requirements are that you have a room big enough to comfortably accommodate the delegates. For practical training such as Moving and Handling Course, you will need hoist, sling, hospital bed and wheelchair; as for the rest of the courses, we can provide projectors, handouts and flip charts.

We can cover training anywhere in the UK.

Yes! Our Course Schedule is open to anyone including public individual who wish to acquire training. You are more than welcome to book yourself on one or few of our courses.